Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.
- You Turn My Pages
- Available now
- New eBook additions
- New Kids additions
- New Teens additions
- Time for Family (and Relationships)
- Isn't it Bromantic?
- Expect the Unexpected
- Word on the Street
- The Comics and Graphic Novels of Neil Gaiman
- Hurray for Happy Hour!
- Hello Yellow
- The Adventures of Kamala Khan, Ms. Marvel
- See all
- You Turn My Pages
- Available now
- New Audiobooks
- New kids additions
- New Teens additions
- Most popular
- This Must Be a Sign
- Time for Family (and Relationships)
- Isn't it Bromantic?
- Expect the Unexpected
- Word on the Street
- Hurray for Happy Hour!
- Hello Yellow
- See all